How to Book

View our Dog Grooming Services to learn more about what’s included in the each pamper session, and book your dog grooming session online. I am currently booked with regular clients however from time to time random appointments may be available. To enquire please send me an email, text or fill out the contact us form. Pricing outlined at time of booking is a quote and may change due to size of dog, service required, matting, or difficulty.

Dropping off and Picking up

On arrival at the Canberra Vet Hospital, please send us a text message to 0430 535 034 advising us you have arrived in the carpark and please remain by your car. Same process with pick up. We will keep you updated during the day on when your pooch may be ready for pick up. Rest easy knowing your dog is being well cared for during his/her stay and will be provided with water, beds, toys, adequate toilet breaks, and of course lots of love and cuddles! Turn around time for pick up will depend on the type of grooming needed.


Before your pooch can be pampered, we do need to make sure he/she is up to date with relevant vaccinations. All dogs need to be up to date with their yearly C3 (Kennel Cough vaccination) and yearly/3- yearly C5 (Parvo, distemper and hepatitis vaccination). Puppies must have had all their required vaccinations and boosters (usually 2-3 vaccinations) before they can have their first grooming session. Your vet will let you know when your dog is fully protected.

Matted dog policy

We will assess your dogs coat at time of check in, and if we notice that your dogs coat has become heavily matted we will need to take your dogs coat quite short, or even shave it close as this is the safest and most comfortable way to remove a matted coat. Matted coats will incur a fee on top of the regular grooming price which will start from $30. Once we remove the matted coat, your pet will feel a lot better and we can then discuss a grooming schedule to keep his/her hair in top shape all year round!

Flea policy

If we discover fleas on your dog during the grooming process, we will need to use appropriate flea shampoos to minimise the spread of fleas in the salon and send your dog home straight away. We will charge an additional $10 for flea shampoo and clean up. Please note, flea shampoo is only an interim solution. Appropriate flea control will need to be used at home.

Veterinary care/emergencies

We can discuss any health/behaviour issues with you at drop off. Please let us know if your dog has issues with other dogs or people, or any significant illnesses/ailments so we can take the best care possible of your dog.

Cancellation policy

We do understand that emergencies do happen and things do come up. We ask that if you do need to cancel your appointment please email or text as early as possible (48 hours if possible) so we have time to fill that spot.

Read all of our Dog Grooming Reviews & Client Testimonials